How To Create Automation Via Label in Wabot
Kindly note that WA Automation only available for Wabot Plus, Premier and Platinum only
Navigate to https://app.wabot.my/dashboard
Click on "WA Automation"
Click this icon to add new automation
Click on "Webhook" and choose "Label"
Name your automation
Enable the automation
Click on "Create"
Click here to enable
Choose whether you want the automation to run once or multiple times for a contact
Either "once" or "multiple times" depends on your flow. But for label, we usually suggest to run only "once"
Enter unique contact key : {contact.number}
Choose whether to skip action or stop automation immediately during error
Skrip Action With Errors means that the automation will still run, but it will only skip the automation that shows an error. Automation that involves many actions, preferably choose to skip the error instead of stopping all at once
Stop automation is recommended for automation that doesn't involve many actions.
Click this icon to select WhatsApp account
Click the profile
Click on "Label Settings"
Click on "Search and select a label..." to choose the label needed
Choose whether add or remove the label that will trigger the action in automation
Click on "Action Settings"
Click on "Add Action"
Click on "Schedule Follow-up" or any action based on your preferred flow
Click on "Delay Duration"
Click on "Delay Duration" or choose any schedule type you need
Choose the duration whether minutes, hours or days then insert the delay duration
Click on "Fast (15-30 seconds delay)" or choose the speed depending on your preferences
Enter recipient phone number key : {contact.number}
Click this icon to upload media if needed
Enter the messages
You can still add action after another. The limit is based on your Wabot plan whether it is Plus, Premier or Platinum
Click on "Submit"
Done 🚀
